Frequently Asked Questions

 Eviction Filing Questions

What is the process for filing an eviction?

The eviction filing process varies in each jurisdiction. Filing for an eviction within the court, in most instances, is the only way to properly remove a tenant from a property. Please visit our reference section for more information, and links to public domains containing additional resources. If you have specific questions, CSS suggests that you contact your eviction attorney.

Do I need to have an attorney to file an eviction?

We encourage our customers to engage an attorney for representation in their eviction cases depending on the jurisdiction in which your property is located, an attorney may or may not be required. If you use an attorney we coordinate our services with your counsel while also keeping you up-to-date on the progress of your filings. If you self-file, we will keep you informed of required dates and times for required actions.

What is the difference between the terms eviction and dispossessory?

An eviction and a dispossessory filing typically refer to the same process. The use of either term varies based on the way a specific jurisdiction refers to the matter. A dispossessory proceeding is an eviction lawsuit that is filed with the court. Normally these types of cases are filed for the nonpayment of rent and/or holding over beyond the term of the lease. The terms eviction and dispossessory are frequently used interchangeably.

Collections Questions

What is the cost for CsS Financial collections services?

There is no upfront expense for our services. Our fees are strictly success based. We are only paid if we are able to collect on your delinquent accounts. Our remittance of collected balances is disbursed monthly and our fee is deducted from the amount sent.

What information is required when placing collection accounts through CsS Financial?

We prefer to receive the following documents with collection submissions: resident’s rental application, lease agreement, eviction case number (if there is one and if it was not filed through CSS), emergency contact information, statement of deposit account, and move-in/move out inspection. Not all of these documents are going to be available or required. The more information provided to us, the better equipped we will be to collect your lost profits.

How will I receive payments for the funds that are collected?

Checks are mailed on the 20th of each month, for your portion of the collections from the prior month. Along with this payment, CsS Financial will provide a Client Payment Ledger detailing all of the activity surrounding your collections cases. Ongoing access to the status of all cases is available through our website.

What is your success rate?

The rate of success with any collection effort is based on many factors including: type of claim, age of claim, whether a money judgment exists, quality of information supporting the claim, quality of information regarding the debtor, and the magnitude of claim in relation to the financial circumstances of the debtor.

Due to the number of variables inclusive of the few noted above, it is difficult to provide a “success rate” as a broad indicator. We believe our success rate to be one of the highest in the industries that we serve.

Eviction Set Out Questions

Does a Sheriff, Constable, or Marshal have to supervise an eviction set-out?

In general, a Sheriff, Constable, or Marshal is required to oversee the completion of an eviction set-out. The specifics of this requirement vary by jurisdiction. If a supervising authority is required, their main purpose is to assure the peace while the court ordered writ is carried out.

What is the difference between a Sheriff, Constable or Marshal supervising the eviction setout process?

Which department of law enforcement oversees the eviction process is completely dependent on the jurisdiction in which the property is located. It should be noted that regardless of which department oversees the eviction set-out, their presence is essential to assure the safety of all related parties.

What should I do with the items removed from the property after a set-out?

In general, the requirements of the landlord with respect to remaining personal property that is removed as part of an eviction process varies significantly by jurisdiction. It is essential that you understand what needs to take place once the items are removed from the property subject to the writ of possession.
For specifics related to your jurisdiction you should seek counsel from your attorney. General information by way of public sites maybe found here.

What is the difference between a set-out and a full clean-out?

When the sheriff, constable, or marshal is overseeing the process of removing items from the property as part of the execution of a writ of possession, the process many be referred to by many names inclusive of an eviction or a set-out. In general the supervising officer will assure that all items they deem to be of value are removed from the property. It is almost certain that every item will not be removed from the property. Items deemed to be possible trash or of little to no value will frequently be left behind. Once possession is given back to the property owner or manager, they are then typically allowed to clean out any remaining personal property. Understanding the specifics of the eviction process as they relate to the jurisdiction where your property is located is essential. For specifics related to your jurisdiction you should seek counsel from your attorney. For information on full clean out services offered by CsS click here. (LINK TO Eviction Description Page).

Screening Services Questions

How long does the employee or resident screening process take?

Depending on the information requested, some searches can be completed in a matter of seconds while others can take up to one day. It is always our goal to provide accurate data within the shortest possible timeframe.

Can I customize my screening requirements?

Yes, all of our employee and resident screening options are customizable and can be designed to access various data sources to meet your specific requirements. Results can be tracked through our website, and can be received by fax or other form of communication most convenient to your business.

How long does the employee or resident screening process take?

Depending on the information requested, some searches can be completed in a matter of seconds while others can take up to one day. It is always our goal to provide accurate data within the shortest possible timeframe.

Can I customize my screening requirements?

Yes, all of our employee and resident screening options are customizable and can be designed to access various data sources to meet your specific requirements. Results can be tracked through our website, and can be received by fax or other form of communication most convenient to your business.

Contact Us

Phone Main Phone: (770) 491-0522
Sales: (770) 609-1100
Dispos: (770) 609-1101
Apps: (770) 609-1102
Collections: (770) 609-1103
fax
Apps and Main Fax: (770) 493-8575
Sales Fax: 678-892-6583
Dispos Fax: (770) 723-0106
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